LUDO INSURANCE is a skill-based casual gaming app. Here, you can play your favorite casual games against other real players and win real cash using your skills.

According to the Government of India mandate, only people aged 18 years or above are allowed to play on LUDO INSURANCE.

We will release more exciting games soon. Currently, LUDO INSURANCE has Carrom Freestyle, Call Break, Quizzy, Speed Leedo, Disc Football, Super Archery, Fruit Fight,Brick Smash, Leedo Play and Pool Royale. To learn game rules, visit their separate FAQs.

There are 3 ways to download the LUDO INSURANCE app.
Directly on an Android mobile phone: Visit https://ludoinsurances.com/ludoinsurance.apk. Tap the 'Download app' button. Once the app is downloaded, tap to open it. Tap 'Install' and sign up on LUDO INSURANCE.
Directly on an iOS mobile phone: Visit the App Store. Search for 'LUDO INSURANCE - Play Games, Win Cash'. Tap on the 'Get' icon and sign up on LUDO INSURANCE.
Via a desktop or computer: Visit https://ludoinsurances.com/ludoinsurance.apk. Enter your mobile number. You will get an SMS with a download link. Tap the link to download the apk. Tap to open the apk. Tap 'Install' and sign up on LUDO INSURANCE.

You can log in using your mobile number. Enter it on LUDO INSURANCE to receive an OTP via SMS. Enter that OTP on the next screen and tap on 'Register'. Tip: For seamless payments, keep your sign-up number on LUDO INSURANCE, same as your Paytm mobile number.

As per the laws, real Money Gaming is not allowed in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland and Sikkim. So, if you're from these states, you wouldn't be able to play on LUDO INSURANCE.

Try the 'Resend OTP' button and wait for a minute to get the OTP. If you still don't get the OTP, email us at support@ludoinsurances.com.

Here are the steps: Go to the "Account" tab. To change your name, tap the pencil icon. To change your LUDO INSURANCE Avatar, tap the T-shirt icon.

Currently, we do not have an option to change the registered mobile number.

Your LUDO INSURANCE account is linked to your mobile number and your device. So, you can have only one account.

"Yes, you can change your UPI ID in 4 easy steps:
1) Visit “Account” >> “Withdraw”
2) Enter “amount”>>“Next”
3) Tap on “UPI” option >> Edit UPI ID
4) Tap on “Verify”>> “Confirm & Withdraw”
You will see “Withdrawal started” and winnings will reflect in your UPI account in 10-60 minutes.

To delete your LUDO INSURANCE account, email your request at support@ludoinsurances.com with your registered mobile number. Please withdraw your winnings before emailing us to avoid inconvenience.

Yes. We do not share our user's information with anyone and use top-notch practices and tools to ensure the security and privacy of their data.

Responsible Gaming means playing for the right reasons, i.e., entertainment. We promote Responsible Gaming on LUDO INSURANCE and urge our players:

-to play only with the money they can afford to spend.
-to never play with money needed for essential items, like food, rent, bills, etc.
-to never play when they feel upset, tired, or depressed. -to never borrow money for playing.
-to never spend too much time playing.
-to take frequent time-outs and breaks.

LUDO INSURANCE is a mobile first gaming platform.

You will be randomly matched with another LUDO INSURANCE user who opted to play the same game & chose the same table as you.

Currently, we don't have an option to play with friends. However, we are working towards getting the best features for you. So, stay tuned and keep coming back to explore new features.

The minimum amount to play each game can be see on from the game entry card.

As soon as you are matched with your opponent(s), the game entry fee is deducted from your LUDO INSURANCE account.

However, if you exit the screen while we're looking for an opponent, the entry fee gets deducted.

If you don't get matched with an opponent, your entry fee will not be deducted.

At first, we try to reconnect you. But if your internet connection remains weak and reconnection is not possible, then the game will end for you and you shall lose the game and entry fee.

If you entry fee gets deducted due to a technical issue during the gameplay, we will refund it to your account.

No, pausing is not allowed. Games on LUDO INSURANCE are time-bound and mostly multiplayer. So, pausing a game would keep the other players waiting. That's why we do not allow you to pause a game in the middle.

If you minimize the app, say, for receiving a call or answering a message, you get disconnected from the server. In such a case, you lose the game and the entry fee.

The live score is visible near the player's profile.

YIn such a case, your game will end, and you'll lose your entry fee.

Bonus is the reward you get for taking certain actions as a LUDO INSURANCE player. For example, you get a bonus when you sign up or buy a LUDO INSURANCE VIP membership.

On certain tables, you can use a part of your bonus to play games. If you win the game, the bonus amount goes back to your bonus wallet, which you can again use to play. You do not get any winnings or bonuses if you lose the game.

On LUDO INSURANCE, there are:

-Sign up bonus when you join LUDO INSURANCE
-Daily Rewards for the first 7 days on LUDO INSURANCE
-1 Lucky Spin Reward each day
-Deposit bonus when you add cash (applicable under special offers)

Signup bonus is given only once per device per mobile number, some in the Bonus Waller and rest as instant cash. If you haven't received the Signup bonus from LUDO INSURANCE either in the bonus wallet or as instant cash on your current device or mobile number, contact our Customer Support.

You can see your Sign up bonus in your 'Bonus Wallet' or as instant cash.

There is no bonus in the Custom Deposit option. However, if you added money using any other plans, you should get the bonus once the payment is complete. If you still don't get it, contact our Customer Support.

Daily Rewards is a 7-day benefit for the new LUDO INSURANCE players. For 7 days, you can unlock and claim a free cash/bonus reward from LUDO INSURANCE to play games.

Lucky Spin is a LUDO INSURANCE reward program. Every day, you get one chance to spin the wheel and unlock rewards up to Rs.1000.

On every 2nd, 4th and 7th day of the week you're eligible to spin a special wheel with guaranteed Instant Cash as the reward.

If you miss a day in Lucky Spin, your reward journey restarts from Day 1.

It could happen if you're in an older version. So, update your app.

Yes, you can refer LUDO INSURANCE to your friends and earn instant cash. Visit the “Referrals” tab to know more.

To earn through referrals, share your referral link (created automatically in the Referrals tab) with your friends.

When your friends register on LUDO INSURANCE using your link, you earn instant cash in your LUDO INSURANCE wallet. You can also win more if your referred friend completes other milestones listed in the Referrals tab.
Note: Please make sure your friends open the link in the Google Chrome browser to avoid missing out on the referral cash.

When your referred friend plays games on LUDO INSURANCE, you get some reward (money) in your winnings wallet. This is a Friend's Gameplay Reward.

You could earn up to ₹885 per friend.
Note: This value varies depending on the offer. For updated value, please contact our Customer Support team.​​

Your benefit will be dependent on the amount of cash your friend uses to play. Thus, from your friend’s signup date, you keep earning benefits on every game your friend plays till you make ₹885. This is calculated from the signup date.
Note: These values vary depending on the offer. For updated values, please contact our Customer Support team.​​

You can keep earning till you hit the limit of Rs.885 in gameplay benefits per referral.

Please see below for the breakdown of how this works -
Your friend completes playing games worth ₹20, you get ₹2
Your friend completes playing games worth ₹60, you get ₹3
Your friend completes playing games worth ₹140, you get ₹4
Your friend completes playing games worth ₹300, you get ₹7
Your friend completes playing games worth ₹600, you get ₹9
Your friend completes playing games worth ₹900, you get ₹10
Your friend completes playing games worth ₹1500, you get ₹10
And for every additional ₹1000 spent on playing games by your friend, you get ₹10
Note: These values vary depending on the offer. For updated values, please contact our Customer Support team.

Your referral reward money (Instant cash) will be credited to your LUDO INSURANCE wallet within 2 days of milestone completion.

You will get your referral reward money in your Deposit wallet. Earnings from Friend’s Gameplay Rewards will be visible in the winnings wallet. You can also track how much money you have earned by going to the “My Referrals” section on the Referrals tab.

Yes, your referral reward money is 100% playable.

You can only withdraw Friend’s Gameplay Rewards as you receive it in your winnings wallet.
Your earnings for other actions taken will get added to your deposit wallet and cannot be withdrawn directly.

You will get referral reward money on your referred friend’s first transaction (first deposit and first VIP membership) only.

Depending upon the deposit package you choose, you could get:
Extra cash bonus in your Bonus Wallet
Instant cashback in your Deposit Wallet or,
VIP membership to play games with no platform fee.

This may happen because of technical issues. You would get the money in your bank account or wallet in 2 working days.

That may happen because of technical reasons. However, you should be able to see the debited amount in your LUDO INSURANCE or payment (source) wallet within 72 hours. In case you don't, contact our Customer Support.

The minimum deposit amount is ₹9.

In this feature you can transfer your winnings to your Deposit Wallet and earn cashback upto x%.​​

To withdraw your winnings:
Tap on the "Account" tab.
On the Account page, tap "Withdraw".
On the next page, you will see your winnings. In the text field, enter the amount you wish to withdraw.
Tap "Next" to see the amount you'll receive in your UPI account.
If the details are okay with you, tap "UPI".
With this, the withdrawal process is complete. You can wait on the timer screen for confirmation from your UPI account or continue playing games on LUDO INSURANCE.
Usually, the withdrawals are processed instantly. But, it may take longer to reflect in your account sometimes.

The minimum amount you can withdraw in a day is ₹25.

You can make a withdrawal once every 12 hours.

Currently, you can withdraw winnings through UPI only.

You cannot withdraw bonus cash. But, you can use it to play games and win.​​

Usually, withdrawals are processed instantly. But, it may take longer to reflect in your wallet sometimes. If you do not see your winnings within 48 hours, contact our Customer Support.

TDS is Tax Deduction at Source. As per Government guidelines, TDS is charged at 30% on winnings of ₹10,000 and above.

All players have to pay withdrawal charges.

Benefits of VIP membership include: -No platform fee in Battles
-Extra winnings in Tournaments
-Exclusive VIP-only tables and deposit offers
-Extra bonuses
-Daily Rewards via Lucky Spin
-Up to ₹50000 each month by referring your friends
-A premium VIP theme and a badge on your profile
-Priority Support

To get a VIP membership -
-Visit the 'Account' page.
-Tap ‘Get LUDO INSURANCE VIP’ under the profile picture.
-Choose the VIP membership plan. You can also add exclusive Deposit offers to your order.
-Complete the transaction, and you would see your VIP profile instantly.

To renew VIP membership, add money to LUDO INSURANCE wallet through LUDO INSURANCE VIP offers, like you did the first time.
To get a VIP membership -
-Visit the 'Account' page.
-Tap ‘Get LUDO INSURANCE VIP’ under the profile picture.
-Choose the VIP membership plan. You can also add exclusive Deposit offers to your order.
-Complete the transaction, and you would see your VIP profile instantly.

Once purchased, VIP Membership cannot be canceled. But, you can choose not to renew it after it expires.

When you have reach the withdrawal limit of Rs.10,000, you must get KYC verification. Upload your PAN Card and get a KYC Verified Badge on your profile.​​

If you do not do KYC verification,you cannot enjoy unlimited withdrawals.

Your withdrawals on LUDO INSURANCE involve a transfer of money. Hence, getting your PAN card and bank account details are mandatory.

For KYC verification on LUDO INSURANCE, raise a ticket and attach relevant document proofs.

It usually takes up to 24 hours to complete the KYC verification process.

There may be several reasons for this. We advise you to write to our customer support team at support@ludoinsurances.com, attaching all necessary documents.

If you are not able to access your LUDO INSURANCE account for any reason please contact the customer support team at support@ludoinsurances.com.

Yes, KYC verification is a must for unlimited withdrawals.

Our KYC team usually takes up to 24 hours to verify the KYC documents. If an action is not taken on your KYC document even after 24 hours, you can raise a issue ticket from the help section in the app.

Leaderboards are a new feature available from app version 1.0.440. Ensure you're on the right app version to enjoy earning something extra with the leaderboards.

Leaderboards today are currently live for :
- Speed Leedo
- RAF

We'll keep adding more leaderboards to create more opportunities to Earn & Grow.​​

Yes anyone can participate in the leaderboards that are live.

Yes, you can be a part of more than one leaderboard.

Leaderboards can be of 4 types basis the duration they are live for :
- Rapid Leaderboards : They are live for a Limited time period
- Daily Leaderboards : They go live at 12:00 AM and end at 11:59 PM on the days they're live for.
- Weekly Leaderboards : They are live for a week.
- Monthly Leaderboards : They are live for a month.

We have leaderboards for the following actions that can go live on LUDO INSURANCE.
Speed Ludo: Keep playing the game to climb up the Ranks.
RAF Registration : Keep getting more friends to signup.
RAF Deposit Leaderboard : Get your friends to make their first deposit.
RAF VIP Leaderboard : Get your friends to become VIPs.

These are customized values for each leaderboard. You can check them as you begin playing or referring your friends.